What to Expect at Your First Ortho-K Consultation

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If you are considering overnight vision correction, it is natural to wonder what to expect at your first ortho-k consultation. The appointment is designed to find out whether ortho-k is safe, suitable and realistic for your eyes, your prescription and your daily routine.

What to Expect at First Ortho K Consultation

During the initial consultation, your optometrist will usually discuss your vision goals, assess your eye health, measure the front surface of your eye with corneal topography, check your prescription and explain the ortho-k process. If you are suitable, the next stage is lens fitting, ordering custom lenses and planning follow up care.

What is Ortho-K?

Ortho-K, short for orthokeratology, uses specially designed gas permeable contact lenses worn while you sleep. These ortho-k lenses gently reshape the cornea overnight so that, when the lenses are removed in the morning, many people can enjoy clear vision during the day without daytime contact lenses or glasses.

The aim is temporary vision correction. The lenses work by changing the corneal shape in a controlled way, rather than permanently altering the eye. Because the effect is reversible, consistent wear is important. If you stop wearing ortho-k lenses, your vision will gradually return towards its original prescription.

Ortho-k treatment is often discussed for people with low to moderate myopia, some astigmatism and certain lifestyle needs. It may also be considered as part of myopia control for younger patients, where the goal is to help manage myopia progression over time.

Before the Appointment: What to Think About

Your first appointment is more useful when you arrive with a clear idea of what you want from vision correction. You do not need to know every technical detail, but it helps to think about your current challenges with glasses or contact lenses.

  • Do you want freedom from daytime eyewear for sport, work or hobbies?
  • Do you currently wear soft contact lenses, and are they comfortable?
  • Do you struggle with dry eyes when using daytime contacts?
  • Is your child becoming more short-sighted each year?
  • Are you looking at different vision correction options before deciding?
  • Do you have active lifestyles or activities where glasses feel inconvenient?

It is also helpful to bring your current glasses, contact lenses, any lens care products you use and details of your most recent prescription if you have them. If the consultation is for a child, bring any information you have about recent prescription changes, as progressive myopia is an important factor in myopia management discussions.

What Happens During a First Ortho-K Consultation?

Although the exact sequence may vary between practices, a first ortho-k fitting appointment normally follows a structured path. The aim is to understand your eyes in detail before any orthokeratology lenses are ordered.

1. A conversation about your vision and routine

The appointment usually begins with questions about your current vision, prescription history, contact lens experience and daily routine. Your optometrist may ask about work, screen use, sport, driving, sleep patterns and whether you are comfortable handling contact lenses independently.

This is also where your desired vision correction is discussed. For example, some people want sharp unaided distance vision for the working day, while others want better flexibility for sport or outdoor activities. Your expectations matter because optimal vision correction depends on matching the treatment to your eyes and your lifestyle.

2. A comprehensive eye exam

 A comprehensive eye exam checks more than your prescription. Your optometrist will assess visual acuity, how well your eyes focus, how they work together and whether there are any signs of eye health issues that could affect lens wear.

Ortho-K is not suitable for every eye. Dry eye, inflammation, allergies, corneal irregularities or certain eye conditions may need to be managed first, or they may mean another option is more appropriate. This is why the suitability check is such an important part of getting started with ortho-k.

3. Corneal topography measurements

Corneal topography is one of the key tests before ortho-k fitting. It creates a detailed map of the front surface of your eye, showing the curves and contours of the cornea. This helps the optometrist understand whether your corneal shape is suitable and provides the measurements needed to design custom lenses.

These maps also become a baseline for future comparison. As the lenses gently reshape the cornea, follow-up scans can show whether the treatment is progressing as expected and whether any adjustments are needed.

4. Prescription and suitability checks

The optometrist will review whether ortho-k lenses can correct refractive errors in your case. Refractive errors include short-sightedness, long-sightedness and astigmatism, although Ortho-K is most commonly associated with myopia correction and myopia control.

People with mild to moderate myopia are often the most straightforward candidates, but suitability depends on more than the number in your prescription. Pupil size, corneal measurements, eye health, motivation, hygiene and ability to attend follow-up appointments all play a role in long term success.

5. Explanation of the lens design and fitting plan

If the early checks suggest Ortho-K could be suitable, the optometrist will explain the lens design, how the lenses work, what the first few weeks may feel like and what your follow-up schedule could involve. This is the point where your ortho-k journey begins in practical terms.

Some appointments may include trial lens assessment, while in other cases your custom lenses are ordered using your measurements. The exact approach depends on your eyes, the fitting system used and the clinical judgement of the practitioner.

How Ortho-K Lenses Feel at First

Because ortho-k lenses are firmer than soft contact lenses, they can feel different when first placed on the eye. This is known as lens awareness, and some people notice mild discomfort on the first night, but it usually settles after a few nights. You may be aware of the lens edges, especially before you close your eyes, but most people find the sensation easier once the eyelids are shut for sleep.

There is usually an adjustment period while you get used to handling, inserting, removing and caring for the lenses. Your practitioner should teach you how to manage the lenses safely and may ask you to practise before taking them home. It is normal to feel unsure at first, but application and removal usually become easier within a few nights. You should not leave your first fitting unsure about hygiene, storage or removal technique.

The most important habits include:

  • Washing and drying your hands before touching lenses;
  • Using the recommended cleaning and storage products only;
  • Never rinsing lenses with tap water;
  • Checking each lens for damage before use;
  • Following the recommended wearing schedule;
  • Contact the practice promptly if you have pain, redness or unusual light sensitivity.

When to Expect Results from Ortho-K

Many patients begin to notice changes after the first night, but the speed and quality of improvement varies. Some patients experience a significant improvement very quickly, while others need several nights or the first few weeks before vision stabilizes.

Early vision can fluctuate. You may have improved vision in the morning before maintaining vision throughout the day as treatment settles, especially during the adjustment period. This is common while the cornea is adapting and the fitting is being refined. Your optometrist may provide temporary daytime glasses or advise limited backup correction while your vision settles.

For some people, daytime vision becomes consistently clear within days. For others, particularly with higher prescriptions or more complex corneal shapes, it can take longer to reach the best result. Regular reviews help confirm whether the lenses are achieving the intended effect and whether a change to the lens design is needed. If you miss a night, the cornea gradually returns toward its natural shape and vision correction can be reduced.

The Benefits of Ortho-K to Discuss

The benefits of ortho-k are often linked to convenience, comfort and lifestyle. Because the lenses are worn overnight, you may be able to avoid daytime contact lenses, daytime contacts or glasses during waking hours. This can be especially appealing for sport, swimming, dusty workplaces or people who find daytime lenses uncomfortable.

For children and teenagers, Ortho-K may also be considered for myopia management. Myopia control aims to slow myopia progression, rather than simply correct blurred vision. This can be particularly relevant for younger patients whose short-sightedness is increasing year after year.

However, Ortho-K is still contact lens wear. It requires excellent hygiene, reliable routines and commitment to reviews. The consultation should give you a balanced view of both benefits and responsibilities before you decide whether to proceed.

Common Reasons Ortho-K May Not Be Suitable

Not everyone is an ideal candidate, and a responsible consultation should make this clear. Ortho-K may not be recommended if the likely outcome does not match your desired vision correction or if there are safety concerns.

  • Your prescription may be outside the ideal treatment range.
  • Your corneal shape may not be suitable for predictable reshaping.
  • You may have dry eyes, inflammation or allergies that need treatment first.
  • You may be unable to manage lenses independently or maintain hygiene reliably.
  • Your work or sleep routine may make consistent wear difficult.
  • Your visual demands may require another form of correction.

If Ortho-K is not the best option, your optometrist can explain alternatives such as spectacles, soft contact lenses, specialist daytime lenses or other vision correction options.

What Follow-Up Care Usually Involves

Follow up care is a key part of the ortho-k journey. Your first review often takes place soon after you start wearing the lenses, sometimes after the first night or within the first few days, depending on the fitting plan, and visits may be more frequent in the initial weeks to monitor vision changes and make necessary adjustments. You may be asked to attend with the lenses in your eyes, or after removing them, so the practitioner can assess the fit and effect accurately.

Follow-up appointments can include visual acuity checks, corneal topography, lens fit assessment and eye health checks. The practitioner will look for comfort, centration, corneal response and whether the lens is delivering the desired correction. If needed, the lens design can be modified. As your vision stabilises, appointments are usually spaced further apart.

These visits are not just a formality. Regular check-ups help reduce risk, improve comfort and support long term success. They also give you a chance to ask questions about handling, cleaning, wear time or any changes in your vision.

Questions to Ask at Your Appointment

A good consultation should leave you feeling informed, not rushed. Consider asking:

  • Am I a suitable candidate for Ortho-K based on my prescription and cornea?
  • What level of clear vision is realistic in my case?
  • How many hours will I need to wear the lenses overnight?
  • What should I expect during the first few weeks?
  • Will I need backup glasses or contact lenses while adapting?
  • How often will follow-up appointments be needed?
  • What symptoms mean I should stop lens wear and seek advice?
  • How does Ortho-K compare with other options for myopia management?

FAQs

What Happens During a First Ortho-K Consultation?

An ortho-k consultation usually includes a discussion about your symptoms, prescription history, lifestyle and goals, followed by eye health checks, visual acuity testing and corneal topography. The optometrist assesses whether ortho-k treatment is suitable, explains the fitting process and outlines the next steps if custom lenses are appropriate.

How Long Does an Ortho-K Consultation Take?

The length can vary depending on your prescription, eye health and whether extra measurements are needed. Specialist appointments for this type of contact lens fitting are often longer than a standard check because the practitioner needs time to assess suitability, take measurements and explain lens care.

Is Ortho-K Suitable for Children and Adults?

Ortho-K can be suitable for both children and adults, but suitability depends on prescription, corneal shape, eye health, hygiene and lifestyle. For younger patients with progressive myopia, it may be discussed as part of myopia management. Adults may consider it if they want freedom from daytime eyewear and are comfortable with overnight lens wear.

When Will I Start to See Results from Ortho-K?

Some people notice improved vision after the first night, while others improve gradually over several days or weeks, and full correction may take longer depending on your prescription and corneal response. It is normal for vision to fluctuate early on. The aim is for vision stability with consistent wear, but the exact timeline depends on your prescription, corneal response and the lens fit.

What Tests are Needed Before Being Fitted for Ortho-K Lenses?

Before fitting, you will usually need a comprehensive eye exam, prescription check, eye health assessment and corneal topography. Depending on your eyes, the practitioner may use additional diagnostic technology to examine the cornea and wider eye health before deciding whether Ortho-K is appropriate.

Do I Need Follow-up Appointments After My First Ortho-K visit?

Yes. Follow-up care is essential to monitor comfort, lens fit, corneal response, eye health and visual outcomes. These appointments help confirm that the lenses are safe, centred and provide the expected correction. They also allow adjustments if your vision or comfort is not where it should be.

Final Thoughts

Your first Ortho-K consultation is not just about ordering lenses. It is a careful assessment of your eyes, your prescription and your routine. By the end, you should understand whether Ortho-K is suitable, what results are realistic, how the lenses should be worn and what support you will need during the early stages.

If you are exploring Ortho-K or myopia management, Bromley Eye Centre can help you understand your options with specialist eye care, corneal topography and detailed contact lens fitting. To learn more, visit our Ortho-K and contact lenses service page or contact our team for guidance.

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An amazing independent Optometrist. I have been with Bromley Eye Care for over 14 years, having moved into the area recently and trying other well known Optometrists. Bromley Eye Care are very considerate, caring and specialist. They have always caring and knowledgeable with contact lenses and glasses. Thank you Vinesh, Neeta and staff.
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Needing an eye exam because it had been decades since my last one, I chose Bromley Eye Centre because of the unique technology it offered. Naturally I was really anxious going in but Mr Patel quickly put my mind at ease with his professionalism, thoroughness, and friendliness. All the staff seemed really nice actually and I couldn't ask for a better atmosphere in general. I'm recommending BEC to my family and anyone reading this, because you're in good hands here.
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I had an issue with my varifocal lenses as slight scratches had started appearing around the centre of the lenses after 8 months of use. I am careful with my glasses and was surprised that the anti scratch coating had not been effective. My glasses were sent away for analysis and I was delighted to hear that my lenses were replaced at no cost to me. As always, I received a helpful and professional service from the Bromley Eye Centre. Many thanks to the team for resolving the issue with my lenses.
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Nita was very helpful to recommend a light and elegant glasses for my asian nose. The glasses delivered within the time specified and everything was splendid! Would definitely recommend the branch in the Glades Bromley.
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Absolutely great service received from Bromley Eye Centre and its staff. The process started with a very thorough and unhurried eye test using the latest equipment. All results were carefully explained. Staff were very helpful and patient in facilitating the process of selecting new frames and lenses. No high pressure selling techniques employed. Advice given was useful and informative. There was only a few days wait before the new spectacles were ready for collection. Careful attention was paid to fitting and slight adjustment. The end result - two excellent pairs of spectacles that fit perfectly and give greatly improved vision. Five star service from professional, helpful and kind staff. Very highly recommended. Well done Bromley Eye Centre!
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217 days ago
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I recently had my regular eye examination here, and I was reminded of why I keep coming back to the Bromley Eye Centre. The eye examination lasted 40 minutes and included lots of state-of-the-art specialist equipment. I didn't feel rushed at all and felt like the optometrist really took his time. The frame selection is very good aswell, the array of styles was great, and the staff were extremely knowledgeable in helping me select my frames. I really recommend the Bromley Eye Centre!
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217 days ago
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I had a fantastic experience at Bromley Eye Centre and couldn’t be happier with the service I received. After visiting numerous opticians and trying on what felt like endless frames, this was the place that truly stood out. Not only did they have the frames I liked the most, but they also made the entire process of choosing them feel enjoyable and calming rather than overwhelming. The selection was stylish and varied, and I finally found a pair that felt just right. A special thank you to Weronika for her excellent customer service and clear, friendly communication throughout. She was patient, knowledgeable, and genuinely helpful, making the whole experience smooth and stress-free. My partner also had a great time trying on frames and really appreciated getting honest and thoughtful feedback from Weronika’s colleague, which made the process feel collaborative and fun. The service itself was impressively fast, and I absolutely love my new glasses. I would highly recommend Bromley Eye Centre to anyone looking for professional, friendly, and efficient eye care with a fantastic range of frames.
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218 days ago
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I have been a customer of BEC since 2012. Vinesh and the team are very friendly and offer great advice. If you value good customer service it is the place to go.
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As someone who has been coming here for around ten years it's always a pleasure to come here for a comprehensive eye examination. The staff from the optometrists, dispensing opticians and front of house staff always make it a pleasing experience.
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I can see clearly now, no contacts or glasses during day
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Delighted with the service at Bromley Eye Centre. I was tempted in by their use of Zeiss lenses, which I've had in the past and are, in my opinion, the best. The centre has all the most up-to-date equipment and a great selection of frames. Most importantly though, the care and attention of the staff throughout was excellent
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260 days ago
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A wonderful independent opticians who give excellent personal service, stock a wide range of fashionable frames and utilise the latest equipment to monitor eyesight and any background eye conditions. Would warmly recommend.
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360 days ago
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Excellent opticians - thorough eye test, wide choice of frames, and seamless delivery. I’m very happy with my new prescription glasses and sunglasses. Best of all, the service was extremely friendly and welcoming, which made the whole visit enjoyable and ensures I’ll be returning. A special thank you to Diana, who helped me choose my frames and made adjustments with such warmth and care
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Excellent, professional and thorough service. Sajal was really helpful and I trusted her knowledge. I recommend this opticians.
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The most fantastic service I have ever received. Incredibly thorough eye examinations from brilliant, efficient and friendly staff. Highly recommend a visit!
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420 days ago
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Booked an eye test for contact lenses, listed on the website for £45. The business attempted to change £120. Will be going elsewhere!
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428 days ago
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Popped in looking for a pair of sunglasses. I must admit that I wasn’t convinced that the range they had in stock was sufficient to find a pair that I liked. However, we were immediately approached by a very friendly and knowledgable member of staff who didn’t stop making (helpful) suggestions until a pair had been found. Overall, I was very impressed with their service and expertise.
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438 days ago
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All the staff are pleasant helpful and kind. Eye tests are thorough and everything is explained, questions are answered thoroughly. I wouldn't consider going anywhere else.
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463 days ago
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I needed a vintage pair of glasses reglazed that were proving hard to get any help with. Bromley Eye Centre did a great job, they were clear with pricing, glazing options, time scale and measurements. Overall I received a great service. Recommended.
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484 days ago
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I had my specs last year I have been so meaning to do a review,and.putting it of. How amazing are the staff helpfull and thorough in every way .knowledge and expertise. I'd forgot how much if a personal touch you get you go to an independent. And not the likes of specsavers and visionn express. Where your just a no and quota.you mean nothing. But with bromley eye care . I spent £960 poind on eye test and very reduced lenses and excellent frames very well.wotlrth the money . Very satisfied .I've also recommended several people .
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Best opticians around. Very friendly and reasonably priced. Staff made me feel welcome and important.
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Amazing service when I walked in having just broken my glasses Slotted me in This is a very caring company that will do their best to accommodate you Thank you 🤩
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First class service which can't be faulted.High quality frames and lenses expensive but well worth it.
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518 days ago
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Very professional service from Bromley Eye Centre. They’ve been my opticians since 2017 for ortho-k (nocturnal) lenses. Real care over eye health and getting right lenses. Would highly recommend them and these type of lenses which give you the freedom from wearing lenses or glasses during the day. Thank you Vinesh and team.
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519 days ago
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I had an outstanding experience at Bromley Eye Centre. The staff was incredibly welcoming and attentive. They helped me choose the perfect pair, and I was pleasantly surprised to receive my glasses much sooner than expected.
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532 days ago
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The best Opticians I have ever found. They are extremely skilled with conventional and non-conventional requests for prescription glasses and sunglasses, brilliant customer service, and very thorough examinations. I cannot recommend highly enough.
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533 days ago
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Professional, friendly service. Eye examination was efficient. Good range of frames.
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539 days ago
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539 days ago
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The Bromley eye centre team was fantastic from the moment I entered the store! I didn’t need to wait any minute and they immediately identified my needs, recommended some good options for sunglasses and arranged urgent delivery of the prescription glasses, knowing my travel plans. Neeta and team were incredibly professional and helpful. They were very knowledgeable and expert in what they do! Highly recommend the team. Thank you for helping me out!
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544 days ago
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I have been a client of Bromley Eye Centre for many years and am very happy with their service and expertise. The environment is bright and stylish, with a wide range of glasses frames, including top designer brands. The staff are friendly and totally professional, making clients feel comfortable. They offer a full range of eye tests using state of the art equipment, and explaining every step. I wholeheartedly recommend Bromley Eye Centre.
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557 days ago
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Wouldn't go anywhere else. Always so helpful and friendly. I ask lots of questions when having my eyes tested and Vanish always explains everything so well. Thank you all for being so kind and giving expert advice.
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563 days ago
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The Bromley Eye Center is amazing!! The team are so professional, caring and will do anything to help and make your experience a positive one. I always get the most thorough eye test possible with the most updated technology available, my Son whom is 14 has his eye tests here too, feels very comfortable and cared for. We have always been very happy with our specs and never had any problems at all with any product bought from Bromley Eye Center. I highly recommend them and we would not go anywhere else for our eye care. Thanks guys for a great service always.
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568 days ago
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Consistently excellent customer service and professional eye care. Vanish and the team us cutting edge technology to ensure the most accurate results and it shows. Added to this the BEC stock a great range of frames and Len’s options that include the latest designer names as well as a marvellous selection of everyday frames. We have Never been disappointed at Bromley Eye Centre
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574 days ago
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Amazing experience from the start. After failures at Boots, Vision Express I decided to take a chance on a new company. From the moment I walked in, the knowledge and professionalism was exemplary. State of the art equipment combined with staff knowledge and experience gave me the most thorough and detailed range of tests. Bonus was the lenses got delivered for collection within a few days. Bromley Eye Centre are simply brilliant !!
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575 days ago
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Have been coming to Bromley Eye Centre for years now and they have been nothing but fantastic with the whole family. Very efficient, great service and good quality frames available. Would highly recommend!
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575 days ago
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Went in to look at sunglasses and was greeted by two of most unhelpful staff I've encountered. It was almost as if they were doing me a favour letting me be in the shop. Thankfully another shop was more helpful.
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577 days ago
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Always professional and helpful
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580 days ago
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592 days ago
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Absolutely outstanding opticians, I’ve been coming here for a few years and wouldn’t go anywhere else! I have recommended to family who have also been impressed. The team are all superb - friendly, professional and knowledgable. They have a great choice of frames to choose from and when I have needed new frames, the team take time to help you find the right ones for you - I have struggled in the past to find frames that suit - and they just make it so easy. I love that the pricing on the frames includes regular lenses too - that was a pleasant surprise when I first purchased in this store. The eye tests are very thorough, lots of specialist equipment which is reassuring knowing that eyes have been comprehensively checked. My new glasses were completed very quickly, all round excellent service. Thank you to the team!
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629 days ago
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Updated 2024: Got my prescription lenses here. Received slightly wrong lenses at first, but they made an extra check-up and replacement at no extra cost to me (most likely at their own cost). Cheers for that. 2023: Had a full exam after a minor injury. It was highly in-depth, using all the modern equipment, very neat and without rush. The doctor was extremely attentive and professional, paying attention to every detail. The reception staff are all polite and not pushing into purchasing. Reasonable pricing too. Highly recommended. Ivan
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656 days ago
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Thank you Bromley Eye Centre for your brilliant service. I had a very thorough eye test, then Weronika was very helpful at walking me through my options for lenses and frames. I picked up my new glasses yesterday, and I'm so happy with them!
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688 days ago
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Absolutely fantastic experience from start to finish. Very accomplished and competent optometrist, they use the latest technology for their eye tests which most other high street brands don’t. The customer experience was fantastic and all the staff are helpful, they also stock an abundance of high end frames and good quality lenses. Would highly recommend
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721 days ago
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I have been using Bromley Eye Centre for many years now and the service provided has been consistently exceptional. They always have the most up-to-date equipment and tests are thorough and clearly explained. Choosing glasses is a joy, being someone who struggles to choose, I have never felt that I am taking too long or being pushed into a purchase. The whole team have nailed the combination of expertise and friendliness. From start to finish I cannot fault anything.
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770 days ago
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Great service - thorough eye sight test, great selection of frames and lenses. Fast and efficient delivery of my new glasses. 5th or 6th pair from the Team at Bromley Eye Centre.
Posted on Google Google
792 days ago
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Posted on Google Google
799 days ago
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My family have been using this opticians for years now. They are so generous with their expertise and time. The eye tests are thorough and give you feedback on much more than just your vision. They aren’t the cheapest on the High Street but in my opinion, they are definitely the best.
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E H
829 days ago
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Thoroughly recommend BEC they have been looking after my eyes for over 10 years. Especially if you have had any medical concerns with your eyes or a complex prescription, Vinesh the optometrist is very knowledgeable and they have all the state of the art equipment. Steve and the front of house staff are excellent and take time and care on detailed measurements to ensure your prescription fits your frames perfectly. Thankyou 🙏🏻
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H W
936 days ago
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Always brilliant service at Bromley Eye Centre - worth buying from the best with truly professional service and dedication to their customers
Posted on Google Google
972 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cannot thank them enough. Great people working there who got my eyes tested, frames chosen and lenses fitted within a few hours.
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A B
1097 days ago
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After putting off an eye test for a while I was pleasantly surprised by the wonderful service at Bromley eye centre, the full eye test was done in a very relaxed environment and my new glasses were ready for collection within one week.very professional service and i would recommend using
Posted on Google Google
1164 days ago
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Had a great experience getting my eye test and new lenses fitted. Staff were friendly and professional, would highly recommend.
Posted on Google Google
1246 days ago
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I have done Ortho K there for around 2 years. It is very professional, the service is very fast and very friendly opticians.
Posted on Google Google
1261 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really pleased with the service i received, my son had broken his glasses so was pretty desperate for a quick turnaround, other opticians said it would be two weeks, I just happened to pop in to check turn around times and left the shop 30mins later with new glasses! Excellent customer Service and went the extra mile. Would definitely recommend.
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1293 days ago
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Received an excellent service. I’ve had my eyes tested in many different opticians over the years but I feel most confident with the quality of service and aftercare provided by Bromley Eye Centre.
Posted on Google Google
1340 days ago
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Friendly, experienced staff. Would definitely use them again
Posted on Google Google
1343 days ago
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Great people, everybody is very kind and the optician explains clearly every test you do
Posted on Google Google
1343 days ago
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As always, excellent experience and care from eye test to new glasses - thanks for going the extra mile. Well worth a visit if you believe in taking care of your eyes!
Posted on Google Google
1378 days ago
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Excellent service. You get a very thorough set of eye tests and they have a great range of glasses for adults with small heads!
Posted on Google Google
1385 days ago
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They really look after you here. Very professional. Great range of frames. Latest eye testing equipment - like space age good.
Posted on Google Google
1568 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A fantastic, reliable optician that provides a perfect prescription every time, and a truly bespoke service. They take the time to ensure that your initial prescription, and subsequent fitting and adjustment of your glasses and contact lenses, really work for you. They offer vastly better products, service and aftercare than I’ve experienced from any other optician (and I’ve tried plenty). Highly recommended!
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1573 days ago
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Had an amazing experience at this Eye Centre and I keep on thanking my friend for introducing me to them. The staff are very professional and attentive. They listen and are very flexible and accommodating to changing appointments. Above all, my glasses were 100% made to perfection. I usually only feel this way when I’m driving a brand-new car but I can’t believe I feel the same way just because I’m wearing a brand-new pair of glasses that are meant for me. In the last 12 months I had tried the opticians at John Lewis, Costco and Vision Express and each time I had to return the glasses because the prescription was not correct. Lastly, they have some eye testing equipment that is not available on the NHS and I therefore recommend them for a thorough eye test as the results may be surprising. I haven’t mention the pricetag (££££) but only because it’s worth it.
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Very professional staff
Posted on Google Google
1652 days ago
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An excellent experience all round! Friendly, knowledgeable staff made me feel welcome and I'm extremely happy with the glasses I got here recently. I would, and have, recommended them to friends and family.
Posted on Google Google
1658 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely fantastic service as always ! The staff are friendly and very helpful and very knowledgeable, the eye test is very thorough and felt very safe , would highly recommend this optician, great choice in frames
Posted on Google Google
1683 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing service. Friendly, knowledgeable and professional. Would highly recommend to anyone.
Posted on Google Google
1820 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Posted on Google Google
1822 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Posted on Google Google
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Posted on Google Google
1897 days ago
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Not the cheapest but a comprehensive service and friendly staff
Posted on Google Google
1933 days ago
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What a professionalism,finally my eyes start to smile again
Posted on Google Google
1978 days ago
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A brilliant opticians. Very friendly and professional staff with excellent service.
Posted on Google Google
2001 days ago
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Yet another outstanding service from Bromley Eye Centre (BEC). Always so friendly, helpful and just happy. I also took my son for his first test there, and they made him feel at ease. I have been a customer of BEC for as long as I can remember and have always received an outstanding service. thanks guys, keep well and stay safe . thoroughly recommend.
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2007 days ago
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The friendly team are a great example of a quality independent business. Glasses are expensive items to buy, and I’m genuinely impressed with the technology in use, and the care taken to get my prescription exactly right. Great range of frames, and very professional help choosing them as well as advising on the properties of the lenses - as I have varifocal lenses the measurements are really important. I love my new glasses.
Posted on Google Google
2008 days ago
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Can’t rate these guys highly enough. Had eye test and subsequently purchased new glasses, whole experience was friendly, informative and attentive. Give ‘em a go, you won’t be disappointed.
Posted on Google Google
2040 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As ever, fabulous service from BEC. We wouldn’t go anywhere else as a family. Totally professional, loyal to their best customers and at the forefront of latest diagnostic practice.
Posted on Google Google
2078 days ago
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The Team at The Bromley Eye Centre are truly amazing! I accidentally broke my Lindberg Glasses on Christmas Day and after leaving a message was contacted same day by Vinesh who very kindly agreed to meet me Boxing Day, open the shop and make me a temporary get me by pair whilst mine were sent away for a full repair. If you need a PROPER Eye Test, decent glasses and A1 Service...Look No Further...Don’t say I didn’t tell you. Should of gone to Bromley Eye Care Centre:) Thanks Guys.
Posted on Google Google
2078 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Examination was great. They had all the latest equipment and optician was very informative. Excellent help with choosing a pair of glasses that worked for me too. Happy customer.
Posted on Google Google
2082 days ago
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I had a great experience today buying my first pair of glasses. I didn’t know where to start but they talked me through the whole process and all of the choices, and I’ve come away with a lovely pair of specs. Excellent service - would thoroughly recommend
Posted on Google Google
2099 days ago
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Posted on Google Google
2136 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Everyone is efficient, courteous and highly skilled at the Bromley Eye Centre. I couldn’t be happier with my new frames and lenses. Thank you all very much for your help.
Posted on Google Google
2138 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really happy with the level of service here.
Posted on Google Google
2153 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional service. They do a full eye health check with a variety of machines that you only normally find in hospitals. In my case, this saved a NHS referral and a no doubt interminable wait for an appointment as the pressure on one eye was slightly high. They were able to assess this was not due to Glaucoma using a combination of machines, so all in all, time and money well spent. The glasses in store are not for the budget conscious, so be warned, however I am 100% happy with the pair I purchased from them.
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2182 days ago
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My original reading and distance glasses purchased from Boots some years ago were falling apart and needed replacing. Following a recommendation I booked an appointment at Bromley Eye Centre for a full eye test and the purchase of new glasses. The staff at the centre were all very friendly and professional. The eye test process carried out on several machines was very thorough and managed extremely well considering the current distancing requirements and the need to wear a mask. I would definitely recommend the Bromley Eye Centre following my experience with them.
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2202 days ago
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Excellent service and care as usual. Fab frames and very pleased with my new glasses and contacts! Thank you
Posted on Google Google
2204 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I would definitely recommend BEC. I had a fault with my new glasses so called BEC on a Friday afternoon. Was asked to send some photos so that they could contact the designer for a warranty claim and by the Monday lunchtime I got a call advising that I had a brand new pair of glasses waiting for me. Really fabulous service and friendly staff.
Posted on Google Google
2208 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service! The optometrist was very thorough and explained everything to me. There was an incredible selection of glasses to choose from and the staff were fantastic. Overall an incredible practice. I recommend this practice to everyone!
Posted on Google Google
2210 days ago
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Bromley Eye Centre has a really excellent choice of frames. Not an overwhelming amount but a nice edited collection from a nice range of designers. The staff are really welcoming and helpful. They offer support without standing over you pressuring you like some of the bigger chains of opticians. I had my eyes tested somewhere else as I didn’t know about them until I stumbled across them whilst frame shopping but I will use in future for tests, frames and contact lenses.
Posted on Google Google
2245 days ago
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Great options, Great staff
Posted on Google Google
2260 days ago
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Respectful, thorough and efficient. Thank you.
Posted on Google Google
2265 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really excellent service. Eye examination is very thorough and using very modern equipment - gives me confident my eyes are being well looked after. Staff are so friendly. Very good response to Covid-19 safety measures - opportunity to wash hands before the examination.
Posted on Google Google
2265 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service !!
Posted on Google Google
2457 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great eye-care expertis and fantastic customer service!
Posted on Google Google
3133 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This store gives the best customer service possible. They are very caring about the customer both pre sale and after sales, I travel from MEDWAY to go here
Posted on Google Google
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Posted on Google Google
3411 days ago

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